The Pinnacle Awards recognize innovative and successful health plan initiatives. Each year, commercial and Medicaid health plans submit projects for review by a multidisciplinary panel representing executive and legislative branches of state government, health professional associations, small business and the media. Through the Pinnacle Awards, MAHP and the MAHP Foundation can recognize and publicize the contributions of managed care plans to improving the health of their communities and the state.
The MAHP Foundation’s activities are enhanced through showcasing member health plans’ best practices through our annual Pinnacle Awards. Award categories include:
- Business/Operational Performance – Commercial
- Business/Operational Performance – Medicaid
- Clinical Service Improvement – Commercial
- Clinical Service Improvement - Medicaid
- Chronic Disease Management - Commercial
- Chronic Disease Management – Medicaid
- Collaborative Community Health Initiatives
- Care Management for Medicare Populations - Medicare Advantage
- Care Management for Medicare Populations - Special Needs
- Communication & Public Relations Campaign
- Community Outreach by a Single Plan
- Limited Service Member – Clinical Quality Improvement
The MAHP Foundation’s Best Practices Forum celebrated the achievements of Pinnacle Award winning plans with the presentation of the ten programs recognized by Pinnacle Award judges. The event was held at the English Inn in Eaton Rapids on Thursday, November 3rd. Pinnacle Award Judge Senator David Knezek (District 5) opened the forum by sharing his perspectives and observations serving as a judge. The Senator emphasized the importance of legislator engagement and education, “the process of engaging with experts early on is so important, I encourage everyone to get to know their State Representative and Senator”. He also encouraged everyone to establish and maintain those relationships, and share your knowledge.
Presenters shared information and answered questions about programs targeting Commercial, Medicaid and Medicare lines of business and community initiatives. Program themes this year included case management, behavioral health integration, health education, use of incentives, telemedicine and the use of data to increase value, customer satisfaction and business performance. Plans demonstrated creative problem solving as they strived to increase efficiency, improve patient health care to lower costs and increase service to Michigan citizens.
The ten presentations were:
- Health Alliance Plan - "Re-Think Lean Journey"
- Priority Health - "Partnering with MedNow to Virtually Connect Members and Providers"
- Physicians Health Plan - "Closing Gaps in Care and Promoting Member Safety"
- McLaren Health Plan - "Food 4U"
- Priority Health- "Medically Complex Children Project"
- Health Alliance Plan - "Cost-Effective Process to Improve Drug Adherence for Medicare 5-Star"
- Molina Healthcare - "Integrating Care for the Behavioral Health High-Risk Medicare Special Needs Population"
- Total Health Care - "Beating Depression with Primary Care"
- UnitedHealthcare - "What to do When Your Child Gets Sick"
- Molina Healthcare - "Improving Population Health through Health Screening and Education"